Pick up or swap equipment
Grab a new Wi-Fi gateway, exchange faulty gear, or return leased equipment — handled on the spot.
In person
Stores
Visit us in person for hands-on help — equipment swaps, demos, payments, and face-to-face answers.
Sometimes it's easier to talk in person. Our stores let you see equipment up close, ask questions face to face, and walk out with everything you need. Use the locator in My Account or call us to find the store nearest you and check hours before you go.
Hands-on demos
See internet speeds, Stream, and home security working in person before you decide.
Pay your bill
Make a payment in store and get a receipt on the spot, with staff help if your bill looks off.
Start new service
Talk through plans, check your address, and place your order with a specialist at the counter.
Find a store near you
The quickest way to find your nearest store, its hours, and current wait times is to call us — we'll point you to the right location and tell you what to bring.
Tip: bring your account number and photo ID for the fastest service.
Ready to visit?
Call any time to find your nearest store and confirm hours before you head over.
Call 1-888-731-9149