Broadband Disclosures

We do not block, throttle, or prioritize lawful internet traffic based on its content. We use reasonable, non-discriminatory network management to keep service fast and reliable for everyone — for example, managing congestion during periods of heavy local demand and protecting the network against unlawful or harmful activity.

We offer four internet speed tiers: 300 Mbps, 500 Mbps, 1 Gig (our most popular, marked Best Value), and 2 Gig. Speeds are delivered over our fiber network to your home. Wired speeds are typically consistent throughout the day; actual speeds can vary with your equipment, Wi-Fi setup, and the number of connected devices. Latency on our fiber network is typically low enough for video calls, streaming, and online gaming.

Monthly rates start at $45/mo with a five-year price guarantee for qualifying plans. Advertised rates apply to new customers who enroll in Autopay and paperless billing; taxes and fees are extra and subject to change. Equipment, installation options, and any promotional terms are confirmed at checkout before you pay. Our Service Agreement and Privacy Policy govern your service.

We do not sell your personal information and we do not inspect the content of your internet traffic. Network information such as data volumes may be used to manage performance and to plan capacity. For full details, see our Privacy Policy and Your Privacy Choices page.

We provide a Wi-Fi gateway with eligible plans. Leased equipment remains our property and should be returned in good condition if you cancel. You may use your own compatible equipment, though performance and support for customer-provided devices can vary.

If you have questions about these disclosures or your service, contact us at any time. We respond to every concern and will work with you to resolve it quickly.