Keyboard navigation
Every interactive element — menus, buttons, forms, and links — can be reached and operated with the keyboard alone.
Inclusion
Accessibility
We're committed to making our website and services usable for everyone.
We want every customer to be able to browse, order, and manage their service independently. We design and test this website against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we keep improving as standards and technology evolve.
Screen reader support
Pages use semantic structure, labeled headings, and descriptive text so screen readers can navigate naturally.
Clear visual contrast
Text and interface elements meet contrast standards for readability, including for low-vision users.
Text that scales
The layout adapts to browser zoom and larger system font sizes without breaking.
Accessible service options
- Large-button and braille billing statements available on request
- Relay service support when you call our 24/7 line
- Step-by-step setup help over the phone with patient, unhurried specialists
Tell us how we're doing
If you hit an accessibility barrier on this site or with our service, we want to know. Call our 24/7 line and describe what happened — our team records accessibility feedback and routes it to the people who can fix it.
Call 1-888-731-9149