Privacy
What we collect, why we collect it, and the choices you have — in plain language.
This Privacy Policy explains how we handle personal information when you visit our website, order services, or manage your account. We keep it short and readable on purpose — privacy shouldn't require a law degree.
When you sign up for service, we collect the basics: your name, service address, contact details, billing information, and account preferences. As you use the site, we may also collect standard technical information such as browser type and pages visited, and network performance data needed to deliver fast, reliable service.
We use your information to provide and maintain your services, process payments, provide customer support, communicate about your account and billing, improve our network and website, protect against fraud, and comply with legal obligations. We do not sell your personal information, and we do not use the content of your internet traffic for advertising.
We share personal information only as needed to run our business: with service providers who process payments, deliver equipment, or support our operations under strict confidentiality terms; when required by law or legal process; and in connection with a business transfer. We never sell your information.
We use essential cookies to keep the site working and optional analytics cookies to understand how the site is used. You control personalized advertising and cookie settings through our cookie banner and the Your Privacy Choices page, and you can change your mind at any time.
We protect personal information with industry-standard safeguards, including encryption for data in transit and access controls inside our business. No system is perfectly secure, but we design our practices to minimize risk and respond quickly if an issue ever arises.
We keep personal information only as long as necessary for the purposes described in this policy — for example, billing records for the period required by tax rules — and then delete or de-identify it.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Depending on where you live, you may have rights to access, correct, or delete your personal information, or to opt out of personalized advertising. California residents can review our CA Notice at Collection for details. You can make requests by calling us or through My Account.
We may update this Privacy Policy as our services evolve. The current version is always posted here, and significant changes will be highlighted on the site.