Check your bill
See your current balance, due date, and recent charges in seconds.
Support
Chat with Internet Service Assistant
Quick answers and guided fixes, any time of day — right from your browser.
The Internet Service Assistant is available around the clock to help with common questions: checking your bill, troubleshooting your connection, changing your plan, and more. It's the fastest way to get help without waiting on hold.
Fix slow speeds
Walk through guided steps to restart your gateway and get back to full speed.
Change your plan
Explore upgrades or add-ons and jump straight to the plan builder.
Find answers fast
Questions about equipment, service areas, or policies — get pointed to the right page.
How to start a chat
The chat assistant appears on every page of this site as the "Talk to an Expert" button in the corner. Click it, describe what you need in your own words, and follow the guided steps. If the assistant can't solve it, it will hand you to our 24/7 phone team with context already saved.
Prefer to talk to a person?
Our specialists are available 24 hours a day, 7 days a week.
Call 1-888-731-9149